General Terms and Conditions for Programme Participants

These are the general terms and conditions that you will be asked to read and sign when you join our programmes here in Australia.

We ask you to confirm that you have been given access to these at the time of booking by completing the short form below. 

We recommend that you read the "How it works' and 'What to expect pages' on our main customer website, as well as the information pages that relate to your chosen programme. 

We recommend that you copy and paste these terms and conditions into a document for your record. 
Main points to note... detail is below
  1. We expect your wholehearted commitment to the training and job offer / job selection process.
  2. All conduct is expected at normal Australian workplace standards or better. 
  3. You will follow safety and other instructions from Visitoz staff and trainers. 
  4. You will be required to demonstrate appropriate English language and other communication skills. 
  5. You will be required to demonstrate appropriate levels of conduct, ability and capacity to learn. 
  6. We expect to offer you 1-3 jobs that suit you, perhaps more depending on your skills.
  7. Certain circumstances may limit the job offers available to you. Flexibility of job choice may be required.  
  8. Job offers are normally for a minimum of 3 months. 
  9. Jobs are offered all over Australia. You should be prepared to travel to a suitable job. 
  10. The pay guide figures we have offered are intended to be realistic estimates. Pay and conditions vary between employers.  
  11. You will be required to check and confirm the terms of your employment to your satisfaction before accepting a role. You will be expected to confirm this in person with the employer at the first opportunity. 
  12. Travel to your job from the VisitOz training farm will be at your expense; you will need $2-600 available

    TERMS AND CONDITIONS - DECLARATION

Safety and General Terms and Conditions

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Visitoz provides a pathway to real work for real pay in the rural environment.

The programmes and the jobs that follow are not a holiday on a farm, or a package tour. They are an interactive experience that requires your commitment, effort, focus, application and full engagement with your tasks, your employer and co-workers. This is not always easy, can be physically and mentally demanding and may not always be pleasant. It can also be dangerous.
 
Participants are therefore required to commit to engaging to the best of their ability, to working safely, paying due attention when training and when being given instructions and making an effort at all times to be productive and effective at work and when learning.
 
These terms and conditions relate to you working effectively and safely in the rural work programme.
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By signing this document or submitting this form online you, as a participant in a VisitOz programme, acknowledge understanding of and accept the following general terms and conditions. 
1. Confirming my application and joining a VisitOz programme
  1. By my submitted online application (of which I will be provided a copy) I apply to join the 'Rural and Agricultural Work Programme' provided by Visitoz, as nominated on the application form.
  2. I confirm that the information I have provided to Visitoz is true and complete in so far as it is relevant to training, working and volunteering in farming and / or rural, outback and other parts of Australia.
  3. I have received, viewed and understood the programme information provided to me by the agent of Visitoz and / or by Visitoz directly and / or available on the VisitOz / Australian Working Adventures websites and have received answers to all my questions to my satisfaction. 
  4. By completing / signing this declaration form I confirm my application and confirm my acceptance of the general terms and conditions of the programmes.
  5. I agree to put in place and check all pre-departure arrangements according to the information provided by the agent of VisitOz and by VisitOz themselves and to communicate any such information (or changes) to VisitOz promptly.
  6. I agree to commence the programme / arrive in Australia with all relevant visas, licences, insurances, Visitoz contact details, arrival information and other documents complete, current and in my possession. 
2. Safety in VisitOz programme activities and at the training farm
  1. I acknowledge that some of the activities in which I will be involved in whilst at the Visitoz training farms have the potential to be dangerous.  Activities undertaken will include, but not be exclusive to, riding agricultural motorbikes, quad bikes and other farm vehicles, riding horses, driving and operating tractors, working on foot with cattle and other livestock, carrying out fencing, chainsaw and brushcutter tasks and using other farm and general tools and machinery. I understand that some of this will be under direct supervision and at other times indirect supervision.
  2. I agree that I will take part in these activities of my own free will.
  3. I undertake to follow the instructions of VisitOz staff and trainers during all training and farm activities.
  4. In all activities I undertake to use safety and personal protection equipment provided at all times and to ask for appropriate equipment to be available for my use. 
  5. I undertake to ask / seek explanation of operation and safety issues if I am uncertain at any time. ​
  6. I will not hold Visitoz, their trainers or any fellow Visitoz participants responsible for any accident or accidental injury, however caused.
  7. ​I undertake to dress appropriately for training and work activities. ​I have been advised that appropriate clothing for normal farm hand work is long sleeved, collared shirts, broad-brimmed hat, long trousers and appropriate (ideally lace-less) working boots. I understand that these boots may be available to purchase at Springbrook training farm.
  8. I have been advised and acknowledge that it is my responsibility to protect exposed skin from sun and to keep myself well hydrated. 
  9. I undertake to abide by the house rules at Springbrook farm as briefed to me on arrival at the Visitoz training farms, particularly in relation to smoking, cleanliness in communal living and shared accommodation, use of valuable shared resources of water and food. 
3. Satisfactory participation in training activities
VisitOz believes that with application and effort all participants have the potential to successfully complete the training course and apply themselves successfully to a farm job. 
  1. The VisitOz training farm operates under conditions of normally acceptable workplace behaviour. I understand that I am required to act according to these guidelines.  I understand that VisitOz staff will assess my abilities  and behaviour against these standards, and that they will seek to explain and encourage appropriate standards.  
  2. I understand that successful completion of the training course requires:
    1. My full commitment and participation in training and related activities, and demonstrating a positive attitude to learning. 
    2. My communication and willing co-operation with VisitOz trainers and other staff, and response to their reasonable requests and instructions in a timely manner. 
    3. My attitude, work ethic, physical condition, fitness, communication skills, work-related skills and practical abilities proves sufficient for safe and effective employment.
    4. My ability to understand, speak and communicate in English language is sufficient for safe and effective communication in and around the workplace.
    5. I understand that if I am not able to show these abilities to an adequate level VisitOz staff may not be able to offer me jobs. 
  3. I understand that if VisitOz staff consider  I am not able to complete training activities to a satisfactory level the options that may be available to me are:
    1. An unpaid ‘volunteer’ or ‘training role’ for a limited period which may help to develop experience, skills, work awareness and English language skills to an appropriate level
    2. Membership of the WWOOF network (farmwork volunteering) for a limited period which may help to develop experience, skills, work awareness and English language skills to an appropriate level
    3. An English language course (at my own expense)
    4. Access or guidance to other more suitable forms of work or other activities
  4. In cases of inappropriate / unsatisfactory personal performance in the training course I understand that there will be no refund of programme fees.
4. Misconduct
  1. I confirm my understanding that Visitoz reserves the right to withdraw on-going training or employment services in case of my misconduct, this being failure to adhere to standards of normally acceptable workplace behaviour in Australia. This includes behaviour that presents group management, physical or other safety risks, or that prevents safe and enjoyable completion of training activities by one or more other participants or staff.  
  2. I understand that in cases of severe misconduct or inappropriate behaviour VisitOz staff reserve the right to remove me from the training course immediately. Otherwise a warning will normally be given and behaviour improvement would be expected. In this case I understand that I may be allowed to complete the training course but potentially leave with no offer of employment. 
  3. In case of misconduct I understand that there will be no refund of programme fees. 
5. Job limitations
  1.  I understand that my personal circumstances and related limitations may reduce the number of job offers made to me.  ​I understand that VisitOz staff will endeavour to present me with a realistic assessment of types of work available to me during the application process and while I am at the training farm.
  2. I understand and acknowledge that limitations to availability of suitable jobs can result from dietary restrictions, (vegan, vegetarian, intolerances etc), medical conditions, level of fitness, not being able to drive or hold a current driving licence, tattoos and piercings, being a smoker, a requirement to work with one or more friends, a requirement to work in a particular geographic area or to work within a particular timescale. I acknowledge that if any of these conditions apply to me I may receive a more limited range of job options. 
6. Assessing my skills / offering me jobs 
  1. I understand and acknowledge that VisitOz has undertaken to offer me work from a current range of vacancies held and sourced by VisitOz that suit me based on an assessment of my skills, ability, experience, attitude and personality.
  2. I understand and acknowledge that my skills and abilities will be assessed and promoted to employers based on the information I have provided to Visitoz (or agents of Visitoz) prior to the training course, in any discussions with VisitOz staff and also in conjunction with assessment of my performance and behaviour during the training course.
  3. (88 / 365 programmes - unskilled workers) I understand that I will normally be offered 1-3 roles during the training week. These will be the most suitable based on the information I have presented to VisitOz and should be considered as a priority as other offers may not be made. I understand that, together with the help VisitOz staff, I aim to confirm a job before Thursday afternoon during the training week. 
7. About my job 
  1. I confirm my understanding that the Visitoz Programme is a pathway to ‘real work for real pay’. I understand that I will be required, first and foremost, to complete a job of work to a required standard.
  2. I confirm my understanding that I will be (in normal circumstances) expected to commit to at least 3 months in a role.
  3. I understand that qualification for a 2nd or subsequent job with Visitoz will normally require at least 2-3 months of successful employment in the first job and a positive reference from my first employer. 
  4. I understand that VisitOz has offered realistic estimates of potential earnings according to Australian law, but that these amounts are not absolutely and exactly guaranteed. I understand that these amounts can vary from employer to employer. I understand that work at these levels of remuneration will be subject to my ongoing ability to work to an appropriate standard. 
  5. I understand that VisitOz staff will assist with arrangement of travel from the training farm to my employer within the desired timeframe. I understand that I will be responsible for the costs of travel from the VisitOz training farm to my Employer.
  6. I agree to join the programme with sufficient funds (amount as advised by Visitoz, accessible in cash or by credit card (Mastercard or Visa)) to purchase essential items and pay for food, accommodation and travel en route to my employer.  
8. Communication with VisitOz
  1. I confirm my understanding that I am entering a potentially challenging new environment and that problems and difficulties may arise. I agree that in the case of issues or difficulties, I will communicate readily and directly with Visitoz staff to resolve any issues and that Visitoz will be the first point of contact.
  2. I agree only to provide fair, reasonable and honest reviews or reports of Visitoz and Visitoz employers, whether to Visitoz, in a public forum, on social media or on a review site. I agree to communicate privately with Visitoz with the aim of raising awareness of and resolving any such issues that may arise prior to any publication or public review.